Phone Services

These lines allow you to speak freely to someone over the phone to help you deal with your current situation. They are all confidential, anonymous and free of charge.


Telephone: 116 123 (24 hours a day, free to call)


Provides confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.


Telephone London: 0808 802 58 58 (open 7 days a week, 5pm to midnight)

Telephone Nationwide: 0800 58 58 58 (open 7 days a week, 5pm to midnight)

Webchat (open 7 days a week, 5pm to midnight)

Mind Info line

Telephone: 0300 123 3393 (9am-6pm Monday to Friday)


Mind provides confidential mental health information services.

With support and understanding, Mind enables people to make informed choices. The Infoline gives information on types of mental distress, where to get help, drug treatments, alternative therapies and advocacy. Mind has around 140 local Minds providing local mental health services.

Rethink Mental Illness Advice Line

Telephone: 0300 5000 927 (9.30am — 4pm Monday to Friday)


Provides expert advice and information to people with mental health problems and those who care for them, as well as giving help to health professionals, employers and staff. Rethink also runs Rethink services and groups across England and Northern Ireland.


Telephone: 0300 304 7000 (4:30pm-10:30pm)

Saneline is a national mental health helpline providing information and support to people with mental health problems and those who support them.


Telephone: 0800 068 41 41 ( Mon-Fri: 10am-10pm, weekends: 2pm-10pm)


Provides resources to help young people who are having suicidal thoughts.

Hospitality Action Helpline.

0808 802 0282 24/7

EAP Assistance Line.

0808 802 2111 24/7