The importance of Good leadership, post COVID-19 by Natalie Joyce (Manager of Entree reception services @ Vacherin)
The importance of good Leadership post COVID-19 With the pending reestablishment of workplace environments following the global pandemic, how do we resume our work environments and reengage our teams? How do we return to “business as usual”? Leadership is the key but most importantly effective leadership to ensure inspiration, reassurance and the upmost support, empathy & compassion. The coronavirus pandemic has placed extraordinary demands on leaders in all types of [...]
If you’re anything like me, you’re waking up every morning these days and going ‘is this really my new reality?’ It feels like we’ve all been dumped into the storyline of some weird dystopian YA novel. Except unlike in those novels, our happy ending isn’t quite in sight yet. And for someone who is used to waking up every day with a solid plan and a set of expectations I’m [...]
Shane Cooke founder of Jasper Wellbeing asks the hospitality industry to stand up and be counted and become leaders in Staff care and Wellbeing.
There’s a plaque on The Walworth Clinic in Southwark, London, that the 176 to Tottenham Court Road has driven me past for the last two years. It reads that ‘The Health of the People is the Highest Law’, or in Latin (from its origins in Cicero's ‘De Legibus’) “Salus populi suprema lex esto “. This phrase has been on my mind for a while, and became a backdrop for [...]
It’s a classic humble-brag in the hospitality industry and it comes in a hundred different and ever more dramatic forms: ‘I haven’t taken a single sick day in five years.’ ‘I once broke four fingers / sliced my hand open / passed out at work and I stayed to finish the shift.’ ‘I’ve worked fifteen days in a row with maybe three hours of sleep a night.’ When people [...]
A few months ago, I visited Monkey World in Dorset. I usually feel a bit weird about seeing living things so faraway from their natural habitat, but it is clear to see that at Monkey World, the animals are impeccably well cared for. They are relaxed, well-fed and look like they are having fun – a world away from the laboratories and pet trades thy were rescued from. Continue reading [...]